Business Analysis Training Reading Berkshire

BCS Certificate in Business Analysis Practice


This certificate is concerned with some of the fundamental aspects of business analysis. It focuses on using a holistic approach to the investigation and improvement of business situations with a view to developing effective, feasible business solutions.

There are two key elements to the syllabus: the development of a business strategy and the exploration of a business issue, whether a problem or opportunity.

Course Format

This is a three day course.  The exam will be held on the afternoon of the third day.  It will be a one-hour written paper preceded by 15 minutes reading time during which you can read the exam paper.  The exam is open-book which means that you can refer to your course manual and your own notes during reading time and the exam.


Holders of the BCS Certificate in Business Analysis Practice should be able to:

  • Describe how a business strategy is developed
  • Use strategic analysis techniques
  • Describe the need for project discipline
  • Explain techniques to investigate an organisation’s business systems
  • Explain the importance of stakeholder management and use a stakeholder analysis technique
  • Use techniques for the analysis and modelling of business systems
  • Describe how recommendations for business improvement may be identified
  • Describe the contents of a rigorous business case for the development and implementation of business changes
  • Identify costs, benefits, impacts and risks for an option in a business case


1. Rationale (10%)
1.1 A lifecycle for business change
1.2 The role of the Business Analyst within the lifecycle for business change
1.3 Other roles within the lifecycle for business change
1.4 Purpose of analysing and modelling business systems
1.5 The framework for business analysis activities

2. Understanding the strategic context (15%)
2.1 Internal environment analysis
2.2 External environment analysis
2.3 SWOT analysis
2.4 Critical Success Factors and Key Performance Indicators and Performance Targets
2.5 The Balanced Business Scorecard as a framework for identifying Critical Success
Factors and Key Performance Indicators

3. Project discipline for business analysis studies (5%)
3.1 Terms of Reference/Project Initiation
3.2 Business and project objectives
3.3 Deliverables from business analysis studies

4. Understanding the situation/issues (10%)
4.1 Stakeholder identification
4.2 Overview of investigative techniques
4.3 Representing a holistic view of the business situation

5. Analysing stakeholder perspectives (15%)
5.1 Stakeholder analysis
5.2 Identifying different perspectives
5.3 Defining perspectives

6. Analysing and modelling business activities (20%)
6.1 Developing a conceptual business activity model from a perspective
6.2 Identifying business events
6.3 Analysing business rules
6.4 Building consensus by resolving conflicts

7. Identifying potential solutions (10%)
7.1 Gap analysis – comparing the ideal and existing systems
7.2 Defining a new business model (the processes, people, technology and organisation)
7.3 Identifying IS/IT requirements to support the new business model

8. Making the business case (15%)
8.1 Structure of a business case
8.2 Identifying options for business change
8.3 Identifying and categorising costs and benefits
8.4 Identifying and categorising risks
8.5 Identifying impacts
8.6 The lifecycle for the business case

In association with:

Peak Training Solutions / Passmuster - Business Analysis BCS Training

Peak Training Solutions Ltd is a BCS Accredited examiner.

BCS Accredited Business Course Training - Reading, Berkshire